Customer Testimonials
Very good experience
It was nice! Even though the diagnosis took longer than expected, was able to get a rental car from Goode and head to work. They got me fixed up and back in business. Kept me aware of car status throughout.
Fast and friendly minor service on the ID4 and got a little charging as well! Nice people and location.
Very organized and communicative
Kody and his team have a great inventory and awesome store. Very happy
Great service completed in a timely manner with a shuttle car to take your to your next appointment. Thanks for a great job.
Wow! Wow wow wow!!! I just make a withdrawal of $6,900 directly from my bank. What an amazing job She did. I highly recommend this woman called Mrs Alexander Melissa. She's so kind and professional and thorough and NICE! Mrs Melissa is the best to deal with start with a minimum has $500 after 5 working days you make a withdrawal directly to your bank account. this is an opportunity for you I adverse you to contact her now and start trading REACH HER CONTACT HERE Via: WhatsApp:+1 (210) 628 9394 E-mail: [email protected]
Awesome customer service and service center! Thanks yall!
Getting a hold of somebody in the service department was a bit of a challenge, but once we did and brought our car in, the service was great and I appreciated the updates and communication from Scott and his team.
Art was fantastic and the job was done quickly. Thanks!
Everyone was very accommodating during my visit. I made my appointment online without a hiccup. Car is running great! Couldn’t be happier!
Great experience at Goode Volkswagon in Twin Falls! No pressure and didn't feel rushed! Brian was great to work with! Made the prcess quick and painless! Thank you!
Nice friendly staff.
Very clean and friendly staff. Experiences have always been good.
You never know when you might go to a car dealership and drive out with a new car. I was happy with what I had but it had a lot of miles on it. David Garza was probably the best reason I went ahead and purchased my new Tiyuan SEL R-line.
Everyone was great and steered me in the right direction for my needs.
Customer service was great and they were willing to work with me so that was great. They also washed my car after working on it so I appreciated that. I did have an issue where I asked to have my heating system fixed and they told me they fixed it but the rear heat still didn’t work. I would have expected them to do more testing to make sure it was working. But they did take it back and fix it no charge.
Great and friendly service!
Thanks for taking care of my VW efficiently
This is my 2nd VW from Twins Falls Volkswagen. Excellent staff and outstanding service. Mark was the best salesman ever. It was a pleasure to go through the new car experience.
Great experience!! Very happy with Scott!
Kind helpful staff and quick friendly service. Will be back for service and future buys!
Top notch!
Neil and Art and entire service department are top notch!!!
The Service advisor was helpful and knowledgeable. Communication was great. The job was done extremely quickly so I’m happy with that. The only negative was coolant was left in a pool on my floorboard from the heater core work and the engine compartment was covered in brake fluid from the fluid change. I’m going to have to wash my floor mat and clean my engine compartment. 10 minutes of cleanup would have gone a long way with me. I’m picky.
Always friendly, professional, and through. Always a pleasure having my vehicle serviced here.
Everyone working was so nice.
the people
The people were very kind and willing to answer any questions I had
This was my first visit for my car. I liked the text message I received that showed me where the process was as my car was serviced and notified me when it was ready to pickup. I was also told the name and number of the technician if I had any questions along the way. Very pleased…positive experience.
Service is great! They are very quick and thorough.
Great customer service when I went in for my 10000 mile oil change.
👌good prices a good place with a great variety of cars and good customer service👍
Brand new car from their brand new facility. My Salesman, Angel Martinez, was amazing and made for a fabulous experience. He was patient, tough and in the end, I felt like I got the best deal possible. Thanks Angel for your knowledge and kindness through this process. Ill definitely recommend Goode Mazda to my friends!
Brand new car from their brand new facility. My Salesman, Angel Martinez, was amazing and made for a fabulous experience. He was patient, tough and in the end, I felt like I got the best deal possible. Thanks Angel for your knowledge and kindness through this process. Ill definitely recommend Goode Mazda to my friends!
They got me scheduled in a timely manner and took care of everything! Thanks for the great customer service! Everyone was so friendly!!
They fit me right in with no appointment as I was traveling out of state.
Great place! Every time I’ve had something come up they’ve been super accommodating and great service!
Discovered I had an oil leak on my 2019 VW Atlas. Contacted the VW dealer here in Twin Falls (Im from North Dakota) They said could check on it but might not be able to do anything until wednesday or thursday. Upon checking they determined that it was a faulty O ring on the oil filter. So a recommended oil change solved the problem. Many thanks to the service dept. for their assistance in diagnoses and oil change. Very top notch service. Many thanks
Goode Motors has always gone over and above for our family, most recent purchase was execptional
Twin Falls Volkswagen is the Best for service!! A shout out to Scott in service dept. so helpful getting my GTI in, and work done in timely matter, kept us updated when necessary. Appreciation to tech who repaired my broken master window switch
I have used this service department multiple times and every time they have exceeded my expectations. Super professional and friendly. Let me know what was going on with my car every step of the way. Highly recommend going here. Also the building is beautiful and it show that they take pride in their work and workplace..
Each time we have come into Volkswagen. They have been the nicest to us. So courteous. We are so glad to buy our Volkswagen Taos. The mclaws
10/10 service from everyone there. Jayce Baker helped me out and he was the man. I highly recommend him.
Got my new tires in record time. These guys are awesome. Great service thanks Neil.
Great Service. Helpful employees.
Their customer service is amazing. I trust them with my Passat completely.
Twin Falls VW, Scott Welsh, was helpful with my Beetle emergency. My fuel pump was causing trouble and we are from out of town. Scott got the parts ordered quickly and my Beetle was repaired and back on the road. Thank you very much!
David Garcia kept his eye out for exactly what I was looking for in a car, and had one come in today. I made it back from Boise in time to drive it, make sure that there wasn't anything else that I wanted, and bought it! Out the door quickly. This was the fastest, easiest car buying experience that I have ever had. Thank you to all involved!
Best experience we’ve had a a dealership. KC was awesome to work with and really helped us get what we wanted. Kelley in financial was amazing as well! Definitely would go back.
Recently purchased a car here and worked with Brian Erke. He was awesome and was neither pushy nor inattentive! He explained the car extremely well and knew the answer to any question I had or else got the answer within minutes. Their finance department was great too. For the first time ever, my husband and I felt like we walked away from purchasing a new vehicle, knowing exactly what we were paying for... no hidden fees, scams, add-ons, etc. Would recommend Brian at Volkswagen anytime!
Great service and communication
It was a positive experience, they were very helpful and were able to quickly take care of our automobile needs
Absolutely the best Volkswagen dealership around with the best staff in the valley.
We were passing through town and had an error come up on our car that prevented us from leaving until we could get it fixed. The service center was able to work us into their busy schedule and we were able to get back on the road! They washed our car and treated our vehicle and us with respect. Highly recommend. Scott our service professional that checked us in was very helpful!
Great experience with Darrell. Lots of phone/text/email communication to reserve me an incoming car. I came in from Boise so the communication was much appreciated since we couldn't work together in person. I had a nitpicky request of not wanting the front license plate holder mounted and Darrell caught the car at the time of delivery and pulled the frame out and kept it at his desk to make sure it wasn't installed. Overall a very positive experience.
Easiest car purchase I have ever made! Kody and his team are the best!
Marcus Johnson at Goode Motor went above and beyond to help me find the vehicle I was looking for. Great customer service!
Had a great experience buying a new VW. Bobby found us the right car and gave us a killer price -- thanks a lot! Thanks Goode Motor for coming to Twin Falls
Worked with us to get the right vehicle for our application. Salesman did a good job of keeping the pressure off and stayed on subject.
